H. Longshaw, Stoke-on-Trent 2008

I was most impressed with the way you handled all aspects of the funeral arrangements, for this can be a very distressing time but you dealt with it in a kind and understanding manner with the utmost efficiency. The funeral service was both beautiful and dignified, many people who attended made this comment. I would also like to thank you for the stone keepsake, what a thoughtful touch.

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